Consular Service


Entry procedure

Effective as of April 29, 2023, all travelers arriving in Japan will no longer need to present proof of vaccination or a negative Covid-19 test certificate. 
Pre-registration for quarantine procedures on Visit Japan Web are no longer required, however, you can still use Visit Japan Web to pre-register for "Immigration", "Customs" and "Tax-free Shopping Service" (Optional).

Further information see also Ministry of Health, Labour and Welfare.



the Japan Visa Information Hotline

Please contact the Japan Visa Information Hotline directly for general visa inquiries:
+49 (0)800 180 8469 (English, 24 hours)
WebRTC (English, Vietnamese, Russian, Ukrainian)

*This hotline is designated for visa applicants residing in Germany.
*If you are calling from Germany, you will be charged a domestic call fee for your call.
*This Hotline will only provide general information regarding Japanese visas.
*The Hotline will not connect you to the Consulate-General's Visa Section. If you need to contact the Consulate-General in regards to a pending visa application, please contact the Consulate-General directly at +49(0)211-1648220 during office hours.

Our Office

If you have specific questions regarding the visa process in our office in Dusseldorf, please contact us by
phone: 0211-1648-220 or
e-mail: *